Managing Director: Caroline Meredith
Caroline has been working in the Cleaning industry for nearly 10 years as the Managing Director of New City. At a relatively young age, she has been the main figure in inspiring the company to continue to develop, which has seen her win the Shell Livewire 'Young Entrepreneur of the Year' award (2002) and also the 'JCB & Prince's Trust Business of the Year' Award (2002).
The Prince's Trust have also approached Caroline to become a mentor for start-up businesses, using her knowledge and experience to offer advice to people thinking of setting up their own business. Caroline works hard to ensure that the company doesn't stand still, and will continue to drive the company forward in the future.
Sales Director: Laura Scattergood
Laura joined New City in February 2001, initially as a Sales Assistant. She has been a very prominent and influential figure in the company’s growth and development, and is heavily involved with all aspects of the company's day-to-day running.
New City would have taken longer to grow without Laura's involvement, and our clients appreciate Laura's mature and approachable manner which ensures that we have a good working relationship to work from. Her influence and enthusiasm are second to none, as she realises what is needed to make sure that New City's standards never drop. Laura is also a shareholder in the business.
Sales & Finance Manager: Margaret McNulty
Margaret has 14 years experience in both Sales and Finance and is an integral part of the New City Management. She has brought a wealth of experience and knowledge to the company implementing new Sales and Credit Control strategies which have enabled the company to move from strength to strength.
Franchisees Consultant: Steve Felmingham
Steve has over 14 years experience in franchising having worked both as a franchisor and a franchisee, launching and managing several UK and international Master Franchises in Europe, USA, Canada, South America and Australia. Steve has recently been developing a UK-based financial services franchise and has previously worked as Vice President of a USA Master Franchise. During his career Steve has worked with many new-start companies as well as being a main board director of a highly successful international publishing and distribution franchise with over 28,000 outlets worldwide.
Telesales Co-ordinator: Kylie Bowering
Kylie is the most experienced member of the Sales Team and has secured a number of national contracts in her time with New City. She has developed an excellent working relationship with both franchisees and clients alike.
Telesales Co-ordinator: Patricia McKenzie
Trish is the newest member of the team and was employed due to the company's rapid growth. Her customer service and organisational skills are second-to-none and she has fast become a valued member of the team.
Contracts Supervisor: Rod Whittaker
Rod joined New City in July 2010. Having worked in project management, sales positions and buying roles he will provide the 'face to face' contact between clients and the workforce.
Contracts Supervisor: Nigel Cartwright
Nigel has experience in all aspects of cleaning and possesses excellent communication skills managing his own contracts and team of cleaners. He is highly customer-focused, well organised and has excellent team working and communication skills.
Contracts Supervisor: Paul Hoey
Paul brings a wealth of experience to the New City team ranging from client liaisons, staff and Project Management to Customer Care resolutions.